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Testimonials

12/14/13

Review by Ron R in Saylorsburg PA 
Project: Replace a Heat Pump 

The existing heating system on our home was a York Heat Pump which gave us nothing but problem after problem from day one. If a “lemon law” existed for heating units,…we would have definitely submitted a claim. In fact, we had so many problems with our York that we received an additional year of warranty to our service agreement at no cost to us…( that should have been a “red flag” for sure ). As a result of so many issues with our current heater,  we decided to do a full replacement. I researched various types of units, manufacturers and installers. I highly recommend Home Advisor as an excellent service to help weed through all the choices you’ll find online. Using Home Advisor, we were connected with several  companies in our area who were able to provide quotes and information about the systems  we were interested in.  Their site made everything convenient, with information being available in one location, contact information, websites to visit, services and equipment offered, and most importantly, customer and service reviews.

We chose to receive quotes from several companies in our area.  The process of having many companies stop by to inspect your existing equipment and present a quote can be very time consuming and not very convenient to your schedule; however keep in mind that you’re spending a large amount of money towards a piece of equipment that needs to last for a very long time. Yes, It will take a bit of time investment on your part, but you only get one chance to get it right the “first time”. 

After all the quotes were in, we chose Everett’s  A/C.

All of the companies we interviewed were obviously capable of performing a “full system” installation. The reason we chose Everett’s was based on his presentation and overall complete knowledge of  Heat Pump systems and how it would apply to OUR needs. I’m sure there are numerous companies trained in Heat Pump systems and installations, but it’s the SMALL things that counted with us that Everett’s mentioned and all the others did not. We also liked the fact that Everett’s is a smaller family owned business with a long history of service. From the very beginning,  everything was explained in detail and all of our questions were answered. We felt comfortable with Terry because he truly gave us the kind of service rarely found nowadays. He really made us feel like “family” and my wife and three year could detect that as well.  On the day of installation, Terry, his son and his crew arrived on time with our new equipment, performed the installation without any problems and just as they described ( no hidden extras, charges or issues) tested everything, cleaned up their work area,  reviewed all details on maintenance and how to control the new system ; and presented all documents and paperwork for warranty and rebates. This is the longest review I’ve ever written,.. ( and  I write a lot of reviews), because Terry and his team were well worth it.  We are more than happy with our choice ( equipment & installation). We felt the price was right and the quality of service extremely outstanding. We recommend  that if you’re looking for any HVAC  work,.. include Everett’s  and have them stop by to review your problem…..(you will see that this review is “spot on”) We can assure you it will be one of the BEST decisions you’ve ever made.

 

09/02/13 

Review by Myrle W. in Easton, PA 
Project: Install a Central Air Conditioning System 
Comments: I was interested in installing A/C in my home which is over 100 yrs old. I had several estimates and suggestions from 4 other companies. I was so confused with all the inconsistent information I was given, I was about to give up and just use window units. I went on Home Advisor and Everett's A/C came up on the second time I entered my info. Terry came and told me I could save money by installing a heat pump and getting rid of my oil heat. True to his word, Terry and his crew started on a Mon and was finished by Wed of the same week, with no extra charges!! I would highly recommend Everett's! 

08/15/13 

Review by Robert L. in Dartmouth Drive, PA 
Project: Install or Replace a Heat Pump 
Comments: Terry and his crew are assume! Neat clean and professional. Explained every detail. Terry is value engineering at its best.. Delivered on everything he promised and then some.. A few days after the install was completed we thought we heard a strange noise coming from the outside unit? So I called Terry and asked him what he thought it could be; but he was not sure and said to safe he'll be there in 20 minutes to check it out.. Turns out everything was normal and we've not heard anything since. You may not think this was a big deal, but, it was 7:30 pm on a Sunday night..Thank You Terry & Sons 


07/21/13 

Review by Richard O. in Easton, PA 
Project: Repair or Service a Central Air Conditioning System 
Comments: My parents A/C went low on R-22 and my parents and my kids were getting roasted in the sun. He serviced our AC at 10:00PM after I finished fixing all the ductwork in the home. He was very helpful and likes to educate his customers on how things work. He charged the A/C, cleaned the condenser and now my kids don't look like they took a shower at their grandparents. I would highly recommend him to anyone. 


03/25/13 

Review by Gerald N. in Northampton, PA 
Project: Install a Central Air Conditioning System 
Comments: Terry and his crew were great to work with. They were informative and knew what they were doing. Terry didn't try to sell us anything we didn't need and stuck with his estimate. Thank you Terry and thank you HomeAdvisor. 


02/09/13 

Review by Fred R. in Effort, PA 
Project: Install a Central Air Conditioning System 
Comments: Excellent work ethic. The very best you can get. 


12/21/12 

Review by Brandon M. in Effort, PA 
Project: Install a Central Air Conditioning System 
Comments: Was looking to install heat pump and eliminate oil base board heat system. From beginning to end Terry treated my family and installed the heat pump and A/C like it was his own. Took the time and explained everything to me and answered all and any questions. Top notch quality craftsmanship and could see the care and quality his team put into the job. Never thought I would find a quality contractor that took care of his customers as they were his own family. When checking completed job of heat pump system, the quality and pride in their work really showed from beginning to end. Would definitely recommend Terry and his team to any person. 


11/15/12 

Review by Jesse R. in Stroudsburg, PA 
Project: Install or Replace a Heat Pump 
Comments: Terry looked over our existing system, made some notes and I compared those notes to the ones left by the previous team -- his notes were more complete than the team we've been working with for more than 10-years! As part of his evaluation, he recommended a replacement system, one with more features, capabilities and higher SEER rating than the one being proposed by the other team, as well as saving us more than $1,500 over the other system. Plus, Terry took the time to explain everything to us in layman's terms. The installation went as promised & the system is performing as promised. My wife & I would highly recommend Everett's A/C